Frequently Asked Questions
Are you accepting new patients?
Yes, we are always open to seeing new patients! Regardless of our network status changes, we always have room for new faces and will do our best to get accurate cost estimates for you. Certain insurance polices come with some extra limitations, so give us a call if you're interested in receiving care at our office, and we can answer any questions you may have!
I am afraid of dentists. Will your dentistry hurt me?
Did you know that Dr. Britt and Dr. Beane are well known in our community for having an extremely gentle and pain-free touch? All of our staff, their families, and their friends are patients at Britt Dental. They won’t hurt you. They are caring professionals who listen to you and who will be sensitive to your fears.
Will you accept insurance?
As a courtesy to our patients, we accept and file most dental insurances (excluding Medicaid, DHMO, and HMO policies). In addition, we are contracted and considered in-network with the following insurance companies:
- Delta Dental
We are considered out-of-network with the following insurance companies but still accept them and will file on your behalf, although coverage will be dependent on your specific policy.
- United Health Care
- Cigna
- Metlife
- Guardian
- Principal
- Independent affiliates of BCBS (Anthem, Premera, Highmark, Carefirst, BCBS California and Massachusetts, and Wellmark)
- Humana
- United Concordia
- Liberty Dental
- Aetna
- Ameritas
- Lincoln Financial
- Blue Cross / Blue Shield of North Carolina
- GEHA
- Assurant/Sun Life
- United Concordia
If requested, we will make every effort to give you an estimate of your insurance benefits prior to treatment, but please remember that this is only an estimate. Our office will file your insurance for you and assist in making collections from your insurance company. However, we cannot render services on the assumption that all of our charges will be paid by insurance, and therefore, as the patient you are financially responsible for any outstanding balance for services provided that are not fully covered by insurance. For questions regarding your specific plan, please call our office. Our business staff has years of experience in answering insurance questions.
What are my financing options for major treatment?
For all patients, the entire patient portion is due when services are rendered. We accept cash, personal checks, major credit cards (Visa, MasterCard, American Express, and Discover), and payments from your insurance company. In addition, we offer third party financing through Care Credit™ with 6 and 12 month low interest plans upon credit approval.
What is your cancellation policy?
We make every effort to stay on schedule and we request that our patients arrive on time for their appointments. Please be advised that excessive tardiness will require us to reschedule your appointment. Your appointment time at Britt Dental Center has been reserved specifically for you, so it is necessary that you provide us with 48 hours notice if you need to reschedule an appointment. If appropriate notice is not given, we will assess a cancellation fee.
How often should I have my teeth cleaned?
Regular teeth cleanings are an important element of comprehensive preventative care. Build-up, such as tartar along the gum line is inevitable and can only be removed by a professional dental hygienist. If this build-up is ignored, it can lead to more serious complications such as gum disease. We strongly recommend that our patients receive teeth cleanings every six months.
What is cosmetic dentistry?
Cosmetic dentistry is the combination of state-of-the art dental materials with advanced science to create beautiful smiles. Over the past decade, cosmetic dentistry has become a highly evolved dentistry discipline with the capability to restore even the most severely damaged smiles. Anyone who is unhappy with the appearance of his or her smile is considered an ideal candidate for cosmetic dentistry. From minor restorations to complete smile makeovers, we design customized treatment plans around the patient’s individual needs and desires. We welcome unusual cases.
